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Metorik

Affected services:

  • Web Application
  • Store Databases
  • Metorik Engage

Hosting provider (upstream) server maintenance

Scheduled for Wednesday 23rd November 2022 at 17:00 (Melbourne)

Schedule/description of work

Due to the issue experienced on 22nd November, 2022, our upstream hosting provider is performing maintenance during this time. During this maintenance period, Metorik may be temporarily unavailable but we will monitor and update here accordingly. Please feel free to contact us during this period for any support or assistance required.

Scheduled start time
November 23, 2022 17:00
Duration
4 hours
Status
Finished

Updates

Maintenance is now complete. Sorry for any interruption. Our hope is that this maintenance performed by our hosting provider will prevent future disruptions going forward, but of course if you experience any issues or have questions, we're an email away and ready to help.

Posted by Bryce

It appears as though it may be finished, as we have seen errors stop, but we will continue to monitor until we are certain the host is done their maintenance.

Posted by Bryce

Still ongoing.

Posted by Bryce

Still ongoing.

Posted by Bryce

We are still seeing some unavailability as maintenance continues but will update as soon as it's complete.

Posted by Bryce

It appears the initial maintenance is done based on a reduction in errors but we will continue to monitor for the following couple hours.

Posted by Bryce

Maintenance is still being performed. We are noticing some app unavailability but nothing unexpected. We will continue to monitor and update as it progresses.

Posted by Bryce

Maintenance being performed by our hosting provider has begun. There may be periods of app unavailability during this period but we will monitor and report on the progress.

Posted by Bryce