Affected services:

  • Web Application
  • Store Databases
  • Metorik Engage
  • Marketing Website
  • Store Syncing

Upstream Provider - Connectivity Issues

Opened on Tuesday 5th February 2019, last updated

Resolved — Everything seems stable now. We will update this issue if any problems occur again. Please email us at help@metorik.com if you are noticing any issues.

Posted by Bryce

Monitoring — According to Linode and some tests we've done, this seems to be fixed. We're monitoring...

Posted by Bryce

Identified — The issue has been identified by Linode. They are working on a fix now.

Posted by Bryce

Investigating — Confirmed here as well by Linode: https://twitter.com/linode/status/1092595229327265792. We're monitoring for improvements...

Posted by Bryce

Investigating — We're seeing some improvements but you still may run into issues. This seems to be a global issue impacting all other Linode users: https://twitter.com/search?q=linode&src=typed_query&f=live.

Posted by Bryce

Investigating — There seems to be some issues with one of our upstream providers (Linode) - https://status.linode.com, which may result in connectivity issues and downtime on our end. We're investigating now. Please let us know if you're having issues.

Posted by Bryce