Connectivity issues with hosting provider

Resolved — We believe the problem has now been resolved and will continue to keep an eye on things.

Posted December 13, 2022 16:37 by Bryce

Monitoring — It's looking better now, but we are continuing to monitor.

Posted December 13, 2022 15:47 by Bryce

Identified — We're still waiting for another update from them and will share here when we have one.

Posted December 13, 2022 13:06 by Bryce

Identified — The hosting provider has confirmed it's an issue on their end and they are working on it now. We are very sorry for the inconvenience caused.

Posted December 13, 2022 12:04 by Bryce

Identified — We believe this may be related to earlier upstream hosting provider issues. They were meant to have been resolved. We sincerely apologise and are working with them right now.

Posted December 13, 2022 11:19 by Bryce

Investigating — We have detected a possible issue impacting the app, caused by an upstream provider. We are investigating now.

Posted December 13, 2022 11:14 by Bryce