Affected services:

  • Web Application
  • Store Databases

Issue impacting some stores

Opened on Monday 26th September 2022, last updated

Resolved — Thank you for your patience. This issue is now resolved and all impacted stores have full access again.

Posted by Bryce

Identified — We anticipate this to be fixed within 30-60 mins and will update here when it is.

Posted by Bryce

Identified — We have identified this as an issue with our upstream service provider and are working with them to resolve it for this subset of stores now.

Posted by Bryce

Investigating — We are aware and looking into it now.

Posted by Bryce