Opened on Saturday 8th February 2020, last updated
Resolved —
We are satisfied that this is resolved now but will be keeping an eye on it and will post any issues here as soon as we see him.
Posted
by Bryce
Monitoring —
We believe this is solved now and will keep an eye on it. Again, our sincere apologies for this event. We will be looking into it further and working with our upstream provider to see if there is anything we can do to help stop this from happening again in the future. Thank you for your patience and understanding.
Posted
by Bryce
Identified —
We've been told by the upstream provider that they are 80% of the way there. Sorry about this - we are doing everything we can.
Posted
by Bryce
Identified —
We're almost there - still waiting.
Posted
by Bryce
Identified —
This is still in progress for some stores. Again, apologies - completely out of our hands but we're doing everything we can to fix it. Should be resolved soon.
Posted
by Bryce
Identified —
We're making progress...
Posted
by Bryce
Identified —
Apologies for the delay - this is completely out of our hands and we are awaiting a fix in the next 15-20 mins.
Posted
by Bryce
Identified —
We are in the process of having our Upstream Provider fix this now.
Posted
by Bryce
Investigating —
We still appear to have the issue. Currently investigating and will update asap.
Posted
by Sven
Investigating —
There is still an issue impacting some of the stores. We are working on it currently. Apologies for any inconvenience and we should have this fixed up asap.