Affected services:

  • Web Application
  • Store Databases

Issues with some store databases

Opened on Friday 7th February 2020, last updated

Resolved — This seems to be resolved now but we will continue to monitor and work with our upstream provider to resolve this going forward. Sorry for any inconvenience and please let us know if you experience any further issues.

Posted by Bryce

Monitoring — We confirmed this was an issue with the upstream provider but have worked with them to resolve it now. We are monitoring...

Posted by Bryce

Identified — We believe this may be an issue with our upstream service provider and are talking to them now.

Posted by Bryce

Identified — We are making progress resolving this.

Posted by Bryce

Investigating — There is an issue impacting some stores. We are working on it currently. Please be patient and sorry for any frustration.

Posted by Bryce