Opened on Monday 31st October 2022, last updated
Resolved — It looks like this is now resolved. Thank you for your patience. If you are still noticing issues, please let us know by contacting support and we can investigate further.
Monitoring — We are noticing improvements but are still not 100% sure it's resolved, and are continuing to monitor.
Identified — We have been in touch with our upstream provider and confirmed this is an issue on their end. They are working on a fix and we expect this to be fixed soon, but will provide an update here as soon as it's confirmed. In the meantime, you may notice that the app is slow or unresponsive. We sincerely apologise for this issue and will update you shortly.