Issues for some stores

Resolved — Back to normal. Sorry for the delay and thank you for your patience.

Posted October 15, 2018 01:50 by Bryce

Identified — They need to perform a reboot so there will be an outage for another 15 minutes soon - apologies.

Posted October 14, 2018 23:06 by Bryce

Resolved — It's been fixed now by our upstream provider and everything should be working as normal. Sorry for any inconvenience caused and please let us know if you have any further issues.

Posted October 14, 2018 23:02 by Bryce

Identified — We've spoken with them and it's being fixed now. Impacted stores should be back to normal within the next 30 minutes but we'll update it here when things are back to 100%.

Posted October 14, 2018 22:51 by Bryce

Identified — Looks like it's an issue with our upstream provider, Linode. We're waiting to hear from them.

Posted October 14, 2018 22:43 by Bryce

Investigating — Some stores added recently are having issues with our upstream provider. Will update ASAP.

Posted October 14, 2018 22:37 by Bryce