Affected services:

  • Web Application
  • Store Databases

Connectivity issues for some stores

Opened on Monday 14th October 2019, last updated

Resolved — We're going to mark this as resolved. If you have any issues using the app or with data not syncing, please let us know. Thanks! :)

Posted by Bryce

Monitoring — It appears to be better now but we'll continue to monitor it.

Posted by Bryce

Identified — They are working on it and we'll update it here as soon as we know more. Sorry for any inconvenience caused.

Posted by Bryce

Identified — We're aware of an issue with our upstream provider, resulting in data being slow to sync.

Posted by Bryce