Affected services:

  • Web Application

Connectivity issues in EU

Opened on Monday 17th August 2020, last updated

Resolved — This has now been marked resolved.

Posted by Bryce

Monitoring — We've been monitoring our activity from Europe and all seems to be back to normal now. It looks like there may have been a major connectivity issue with some European countries contacting servers in the US (where ours are located). If you are still having issues connecting to or, please let us know. Thank you! :)

Posted by Bryce

Investigating — We are aware of this issue for some European timezone based Customers and we are investigating the issue. We should be back up 100% shortly. Apologies for any inconvenience.

Posted by Sven