Affected services:

  • Web Application
  • Metorik Engage

Email sending issues

Opened on Thursday 6th September 2018, last updated

Resolved — Almost caught up now. Apologies for any further delays today but you can keep an eye on the Postmark incident here: https://status.postmarkapp.com/incidents/5984.

Posted by Bryce

Monitoring — It's catching up on emails from a couple hours ago now. Should be completely resolved very soon.

Posted by Bryce

Monitoring — Confirmed that issues are being experienced by our main provider Postmark. More on it here: https://status.postmarkapp.com/incidents/5984. We are monitoring the situation.

Posted by Bryce

Investigating — Investigating some potential issues with our email provider as some export emails aren't sending. Will update soon.

Posted by Bryce