Affected services:

  • Web Application

Issue impacting some stores

Opened on Sunday 9th November 2025, last updated

Resolved — This is now resolved.

Posted by Bryce

Monitoring — We have restored access as the issue appears to have been resolved, but it may degrade again, so we are continuing to monitor.

Posted by Bryce

Identified — We have confirmed this is an issue with our upstream service provider. We are in contact with them now and expect a solution/restoring service for these impacted stores within 30-60 minutes.

Posted by Bryce

Investigating — There is an issue impacting the app for a subset of stores. We are looking into it.

Posted by Bryce