Affected services:

  • Web Application
  • Marketing Website

Potential connection issues - likely caused by a hosting provider.

Opened on Sunday 1st July 2018, last updated

Resolved — After discussing with one of our partners, it seems like it may be related to Cloudflare having some DNS issues with name resolving. It seems to be fixed now but we will keep an eye on it.

Posted by Bryce

Monitoring — Still uncertain of the cause but certain it is not under our control. Seems to be responding from various locations that it was appearing as offline now, but we'll keep monitoring. Please contact us at help@metorik.com if you're seeing issues.

Posted by Bryce

Investigating — We're not seeing errors on our end but just a lack of response when accessing the sites from various locations. Potentially DNS-related.

Posted by Bryce

Investigating — Doesn't seem to be of our fault but related to a hosting provider. Investigating now...

Posted by Bryce