Issue impacting some stores

Resolved — This has now been resolved. Thank you for your patience.

Posted March 14, 2025 02:39 by Bryce

Identified — We apologise for the delay. At the moment we are still waiting on our upstream hosting provider to implement a solution, but it is taking some time to transfer the data. We are continuing to monitor and expect it to be resolved soon.

Posted March 14, 2025 02:20 by Bryce

Identified — They are aware of the issue and implementing a solution now. We expect this to be done in 30-40 mins.

Posted March 14, 2025 01:52 by Bryce

Identified — This appears to be an upstream hosting provider issue. We are talking to them now to try resolve as soon as possible.

Posted March 14, 2025 01:47 by Bryce

Investigating — We are looking into it.

Posted March 14, 2025 01:42 by Bryce